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Sales Platform
The Sales Platform is your AI sales assistant: it answers customers across every channel, looks up the right product from your catalog, keeps your CRM in sync, and runs follow-ups — all configured from the dashboard at app.mychatbot.app.
Building agents that do open-ended work instead? See the Agents Platform.
What's in it
| Area | What it does | Start here |
|---|---|---|
| Inventory & Product Search | Load your catalog and make the assistant find the exact item a customer asks for — by description, attributes, or a photo. | How search works |
| Channels | Meet customers where they are: Website Widget, WhatsApp, Telegram, Instagram, TikTok, Facebook, Viber, Gmail, and more. | Channels |
| CRM & Integrations | Sync leads, contacts, and orders into your CRM (KeyCRM, Bitrix24, Salesforce, HubSpot, Zoho, and others) and connect the tools your team already uses. | Integrations overview |
| Lead Processing | Organize and act on leads with labels, pipeline statuses, and automated follow-ups. | Labels & statuses |
A typical setup
- Connect a channel so customers can reach the assistant → Channels.
- Load your product catalog so it can answer product questions → Getting inventory in.
- Connect your CRM so conversations turn into tracked leads → Integrations.
- Set up follow-ups so no lead goes cold → Follow-ups.
Where this happens
Everything here is configured in the app: channels under Channels, product knowledge under Knowledge base, and CRM/app connections under Integrations.
See also
- Agents Platform — build custom agents for open-ended work.
- Cheat sheets — quick references for every area.