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Integrations CIS
This section covers the CRM systems that many of our customers in Ukraine and neighbouring markets run on. Each one connects to a sales assistant like any other native integration. Once connected, the assistant can create and update leads, deals or orders in your CRM straight from the conversation.
Every page here is written from the assistant's side: what it can do in that CRM, which data it sees, how you connect it, and where its limits are.
Choose your CRM
| CRM | What the assistant does there | Page |
|---|---|---|
| KeyCRM | Leads, orders and contacts; product catalog search | KeyCRM |
| SalesDrive | Deals (applications) with products, status updates | SalesDrive |
| Bitrix24 | Leads or deals, funnel status updates | Bitrix24 |
| Sitniks | Orders, chat statuses and product catalog search | Sitniks |
| OneBox CRM | Leads, deals and contacts, with delivery, payment and Nova Poshta details | OneBox CRM |
Before you start
- You set up integrations per assistant on the Integrations page (app.mychatbot.app/integration). Pick the assistant in the header dropdown first.
- An assistant can have one CRM connected at a time. Connecting one grays out the others in CRM Systems until you disconnect it.
- Orders, Spreadsheet Orders and Calendar are included in the Standard plan. Every other integration, including all the CRMs on this page, needs a PRO plan.
The Integrations overview covers the steps every integration shares: connecting, reusing a connection for another assistant, and syncing funnel statuses.
See also
- Integrations overview — the connect flow every integration shares
- Labels and statuses — how CRM statuses map to conversations
- Orders — native orders, if you don't need an external CRM