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Connecting Your Telegram Account
Connect your personal Telegram account to an AI sales assistant. Unlike a Telegram bot, this links your assistant to your existing account as a device, so it can read and reply to the conversations that land in your real inbox.
At a glance
| You need | Where | Result |
|---|---|---|
| An assistant to connect | Channels page → Telegram Account channel | Connection form ready |
| Account name + phone number + password | Connect your Telegram account form | QR code appears |
| Scan the QR code with your phone | Telegram app → Settings → Devices → Link Desktop Device | Account joins the Connected Telegram accounts list |
| Flip the toggle on | The connected account card | Assistant reads and replies to incoming messages |
Connect in 4 steps
- Open the Channels page, pick your assistant, then select the Telegram Account channel.
- Fill in Account Name, Phone Number, and Password, then click Continue.
- Scan the QR code from your Telegram app (Settings → Devices → Link Desktop Device).
- Toggle the connected account on.
In the app: app.mychatbot.app/channels → Telegram Account
Overview
Connecting your personal Telegram account lets your assistant act through your existing account rather than a separate bot. This gives a more personal experience: when someone messages you, your assistant can read the conversation and respond as your account.
Step-by-step connection
- Go to the Channels page in the app.
- Select the assistant you want to connect.
- Choose the Telegram Account channel to open the Connect your Telegram account form.
Filling in the connection form
| Field | What to enter |
|---|---|
| Account Name | A unique name for the connection (e.g. MainAccount). Latin letters and numbers only, no spaces. |
| Phone Number | The phone number on your Telegram account, in international format (e.g. +1 212 555 0123). |
| Password | Your Telegram account password. If you have 2FA enabled, use that password; otherwise enter any word. |
Click Continue and wait for the QR code to appear.
Authenticating with the QR code
- After you click Continue, MyChatBot shows a QR code for authentication.
- On your phone, open the Telegram app → Settings → Devices → Link Desktop Device.
- Scan the QR code shown in MyChatBot.
- The account appears in your Connected Telegram accounts list.
- Toggle the connection on to let the assistant start handling messages.
You have 2 minutes
You have about 2 minutes to complete the scan. If you refresh the page during this window, the process resumes automatically. After that, you'll need to start over.
Managing a connected account
- The connected account card has an on/off toggle — turn it off to pause your assistant on that account without disconnecting.
- Use Revoke on the card to disconnect the account entirely.
- Disable batch image sending — messages with multiple images are sent separately instead of as a single album.
- Notify operator group about hidden phone numbers — sends a Telegram notification to your operator group when a new contact writes in with their phone number hidden by Telegram privacy settings.
- If Telegram later stops trusting the linked device, MyChatBot removes the account and asks you to connect it again.
Important notes
- When someone messages your Telegram account, your assistant reads the message and replies automatically (while the toggle is on).
- Only direct (one-to-one) messages are handled. Messages in groups, supergroups, and channels the account belongs to are skipped.
- If a customer edits a message they already sent, the edit isn't picked up — the chat keeps the original text.
- Because your assistant connects as a linked device on your personal account — not through the instant bot channel — replies can take a little longer than a bot's. A newly connected account starts with a 2-second reply delay; one connected earlier keeps its setting (20 seconds if it was never changed), which adds to the wait.
Bot or account?
Want instant replies from a dedicated bot instead of your personal inbox? Use the Telegram bot channel. Use a Telegram Account connection when you want the assistant to work inside your real, existing account.